logodewa Casino & Sportsbook Data Care
This page describes what we collect when you use logodewa and how we keep that data protected. We at logodewa take your privacy seriously — your personal information is encrypted, stored securely, and never shared with third parties for marketing or other purposes. Our data practices comply with applicable privacy laws in the jurisdictions where we operate.
When you register on logodewa, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your Indonesian bank, or place bets on Liga 1, Piala AFF, live casino games, or esports markets, we collect certain information. We use this data only to operate your account, process withdrawals, prevent fraud, and comply with legal obligations. We never sell your data, and we do not use it to build marketing profiles about you.
Below, we explain exactly what we collect, how we use it, and what rights you have over your information on logodewa.
What Data We Collect on logodewa
We collect information in several categories when you use logodewa. First, we collect account registration data: your email address, phone number, full name, date of birth, and a password of your choosing. This information is required to create your logodewa account and verify your identity.
Second, we collect identity verification data. Before you can withdraw funds from logodewa, we ask for your national identity number, a photo of your government-issued ID (passport or national identity card), and proof of address (utility bill or bank statement). This process, known as KYC (Know Your Customer), protects both you and logodewa from fraud and money laundering.
Third, we collect payment data. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the payment method, amount, date, and time. We also store your withdrawal history and any bank account details you provide for receiving funds.
Fourth, we collect activity data. logodewa logs every bet you place, every game you play, every deposit and withdrawal, and your account balance at any given time. We also record your login history, device information (operating system, browser type), and IP address. This data helps us detect suspicious activity and improve our platform's security.
How We Use Your Data on logodewa
We use your data on logodewa for specific, legitimate purposes. First, we use it to operate your account — processing deposits, settling bets, crediting winnings, and handling withdrawals. Without this data, logodewa cannot function.
Second, we use your data to verify your identity and comply with anti-money-laundering (AML) regulations. When you request a withdrawal from logodewa, we review your account to ensure all information is accurate and no suspicious activity has occurred. This protects you and logodewa from fraud.
Third, we use your data to communicate with you. logodewa sends account notifications (login alerts, withdrawal confirmations), promotional updates (new offers, weekly cashback credits), and support responses via email or SMS. You can manage your communication preferences in your account settings.
Fourth, we use your data to improve logodewa. We analyse aggregate, anonymised data to understand which games are popular, which payment methods are most used, and where our platform experiences technical issues. This helps us enhance your experience on logodewa.
Third-Party Processors and Data Sharing
We at logodewa do not sell your personal data. However, we share certain information with trusted third parties who help us operate the platform. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and Indonesian banks) receive your payment details to process deposits and withdrawals. These processors have their own privacy policies and security standards.
We may also share data with regulatory authorities if required by law. If a government agency requests information about your logodewa account, we comply with legal obligations while protecting your privacy to the extent permitted by law.
On logodewa, your data is treated as a trust. We encrypt it, store it securely, and use it only for the purposes you authorise when you register.
Data Security and Storage on logodewa
We at logodewa use industry-standard encryption to protect your data. All communication between your device and our servers is encrypted using SSL/TLS protocols. Your password is hashed (converted into a one-way code) so that even logodewa staff cannot see it.
Our servers are located in secure data centres with physical access controls, backup power systems, and continuous monitoring. We maintain regular backups of all data to prevent loss in case of technical failure. logodewa undergoes periodic security audits to identify and fix vulnerabilities.
We recommend enabling two-factor authentication (2FA) on your logodewa account for additional security. 2FA requires a unique code from your phone each time you log in or initiate a withdrawal, protecting your account even if your password is compromised.
Your Rights Regarding Data on logodewa
You have several rights over your data on logodewa. You can request a copy of all personal information we hold about you by contacting our support team. We will provide this information within 30 days in a readable format.
You can request correction of inaccurate data. If your name, address, or other details are wrong on logodewa, contact us and we will update them immediately.
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Request your data from logodewa
Email our support team with your account details. We respond within 30 days with a complete data export.
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Update your information on logodewa
Log into your account and edit your profile. Changes take effect immediately.
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Delete your logodewa account
Request account deletion via support. We delete your data after settlement of all pending transactions.
You can also opt out of promotional emails by clicking the unsubscribe link in any message from logodewa. Your account will remain active, but you will no longer receive marketing communications.
Data Retention and Deletion on logodewa
We at logodewa retain your data for as long as your account is active and for a period after closure to comply with legal obligations. Specifically, we keep account records, transaction history, and identity verification documents for at least five years after account closure. This retention period is required by anti-money-laundering regulations in the jurisdictions where logodewa operates.
If you request deletion of your logodewa account, we delete all personal data except what we are legally required to retain. You can request account deletion by contacting our support team. Deletion is subject to settlement of all pending bets, bonuses, and withdrawals.
International Data Transfers
Our servers on logodewa may be located outside your jurisdiction. When you use logodewa from Jakarta, Surabaya, Bandung, Medan, Semarang, or anywhere else, your data may be transferred to and stored in other countries. By using logodewa, you consent to this international transfer. We ensure that all data transfers comply with applicable privacy laws and are protected by encryption.
Contact Us About Privacy on logodewa
If you have questions about our privacy practices on logodewa, or if you wish to exercise any of your rights, contact our support team via live chat, email, or phone. We respond to all privacy inquiries within five business days. You can also submit a formal data subject access request, and we will provide a response within 30 days as required by law.
Changes to Our Privacy Policy
We at logodewa may update this privacy policy at any time. Changes are effective immediately upon posting on our website. We encourage you to review this page regularly to stay informed about how we protect your data on logodewa.
If we make material changes to how we collect or use your data, we will notify you via email or through a prominent notice on logodewa. Your continued use of logodewa after such changes constitutes your acceptance of the updated privacy policy.
Our commitment to your privacy on logodewa is unwavering. We believe that trust is earned through transparency and consistent action. If you have concerns about your data or our practices, we welcome your feedback and are committed to addressing any issues promptly.